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One-Day Intensive & Interactive Workshop
It is about making connections with people
with the Correct Mannerisms in today’s Changing
Global Competitive World
Business World of Today demands
Professionalism
Key Benefits:
- Make a Good Impression
- Get people’s Attention, Respect and Support
- Project your Personality and Influencing Style
- Communicate at all Levels and with Different Personalities
- Reinforce Corporate Image
- Improve Client-Vendor Relationships
- Right Atmosphere for face-to-face Communications
Programme Outline: One Day
Introduction
- Course Introduction
- Self Assessment and Brief
Introduction of Individual
- Film clip to Establish the
Importance of Etiquette & Grooming in
our Life
- Building Confidence and Giving your
Best
- Importance of First Impression &
First Contact
Office Etiquette
- Golden Rules - Dos and Don'ts
- Dress Code
- Breath & Personal Factors
- Being On Time
- Keep your Voice Down
- While Speaking to Someone
- While Listening to Someone
Greetings & Introductions
- Power of Expression
- BUSINESS Introductions
- Increasing your Personal Power
- Speaking at Right Speed
- Paying & Receiving Compliments
- Guide to Speech & Toasting
Dining Skills
- Navigating a Meal
- Conducting Business over a Meal
- Meal Time Conversation
- Mind Your Manners
- Table Manners
Body Language Tips
- Eye Contact
- Facial Expressions
- Movements, Gestures & all those Nervous Mannerisms
- Posture - Sitting & Standing
- Meetings
Group Discussion and Role-plays
- Video recording & Play-back to understand reading of body language
Communicating Effectively
- What is Communication
- How to have Effective Communication
- Making Small Talk
- Telephone Etiquette
- Handling Conference Calls
- Emails
- Handling Criticism
Grooming - Image Enhancing
- Skin
- Ears
- Eyes
- Nose
- Nails
- Hair Care
- Body Odour & Perfumes
- Clothing
- Shoes
Review & Closedown
Recap Quiz
Audio visual clip
Personal Action Plan
Feedback
Click here for any additional information.
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