One Day Intensive & Interactive Workshop

Would you like to be seen as someone who sorts things out? Problem solving are key skills for success in many organisations today.

This course helps you with Effective problem solving and decision-making, using proven methods of getting results. Stand back from the emotional issues, and look rationally and laterally at challenges.

Programme Outline:

• Introduction to Course and Delegates
• Define the Problem
• Problem identification- Getting to the root cause
• The problem solving cycle
• A simple 8-step problem solving process
• Gather Facts and Data
• Group Exercise & Roleplay
• Identify barriers to the solution of problems
• Develop Alternative Solutions
• How to get results through creativity – Brainstorming with a difference
• Thinking outside the box
• Analyse Alternatives
• Evaluate and select
• Gain acceptance
• Decision Making
• Interactive Exercise
• Action plan
• Evaluate the outcome
• Review & Recap
• Session Closedown

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