Q1. What discount do you allow to delegates?
Ans 10% discount to 3+ delegates and 15% discount over 5 delegates.
Q2. What cancellation charges do you levy?
Ans All fees must be paid 7 days before the Course date. We accept written‘
Official Orders’ from the established clients. Cancellation before seven
days is accepted and often with a choice to attend next programme or refund of
money if paid. After that refund cannot be made.
Q3. Can we book for Training Courses on-line?
Ans Yes. – you can register for courses on-line and relevant details will be sent
to you with Delegate Booking Form.
Q4. What is the confirmation procedure?
Ans All fees must be paid 7 days before the Course date. We accept written‘
Official Orders’ from the established clients.
Q5. Any Accommodation help given to delegates outside the area?
Ans Yes –we can provide Hotel list and numbers for booking purposes and can
make enquiries for you. However, bookings need to be done by yourself directly
for confirmation and payment purposes.
Q6. What Training materials do you give at the seminars?
Ans In all cases we give out a HANDOUT - hard copy of Training provided. In some
cases we also give Workbooks for exercises purposes, which are retained by the
participants.
Q7. Do you cater for In-Company Training?
Ans Definitely – we conduct lots of In-company programmes on a on-going basis
to meet continual Corporate Training needs.
Q8. Are you able to customise training to our organisation needs?
Ans Surely – we prefer to customise training to meet your particular company
requirements. We understand all organisation have different styles and needs to be met.
Therefore every effort is made to understand and formulate courses accordingly.
Q9. Any Certification awarded to participants?
Ans All participants receive a certificate of achievement upon attending the seminars.
Q10. Any chance of ‘Modular Training packages’ for ongoing programmes?
Ans These can be designed and delivered as per company / departmental needs.
Q11. Which levels are your training designed for?
Ans Courses are designed for all levels – frontline staff to top level senior
professionals. WE also specialise in 1:1 Personal / Professional Coaching for
Directors, MDs, CEOs.
If you have any other Query then please write to us for clarification
 |