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MANAGING DOWNWARD
in Leadership Environment

Lifezone Training Newsletter
MARCH 2010 - Edition

Most people have the opportunity to lead in today’s work environment, even at the lowest status of management. As you move upward in organizations, these opportunities increase with the role, responsibility and authority that you possess.

Regardless of whether you are responsible for organizing the efforts of a few or the entire enterprise, your ability to lead will become the defining characteristic of your performance. The central question is, are others inspired enough to follow your lead? Those above you in the organization are looking for leaders who inspire loyalty and engender outstanding performance from their followership.

As we begin to attain promotion and start ascending in our career, it is highly important to check how we are affecting those beneath and around us. Our Leadership quality does affect the work quality and output of our sub-ordinates.

We can truly rise above the ordinary managers functionality by building motivating team of followers. Great leaders have followers who are ready to go beyond the ordinary when asked to do so. We need to increase the chances of advancing higher than our peers through strong followership.
Managing downward encompasses mainly people management and resource utilisation.

Leader has to ‘serve’ = What is that sets a leader apart?

It boils down to choosing serving others over self-interest. Majority of leaders have an overriding need for self-interest than to serve the key purpose.

There is a distinct difference between the leader who desires to serve first and lead in order to server others as opposed to those who want to lead first. Followers are keen to learn if they are appreciated or valued as this enables their growth and cooperation. This leadership style encourages subordinates to take responsibility for their actions, take reasonable risks, and be committed to work.

Serving Leadership means embedding key behaviours required through:

Role-modelling – setting the standards, ethics for your sub-ordinates to follow and serve as examples of acceptable behavior in the organisation. If you get out of control – like anger and act out emotionally to identifiable problems, then we must not be surprised to see this same behavior from our followers. Therefore same concept applies to communications, planning, problem solving, decision making, and other critical interactive behaviours.

Empowerment – This is the ability to enable followers to reach their potential by helping them take responsibility for their work and themselves. This factor interprets into:

• Communicating a preferred vision and purpose
• Setting: behavioral guidelines, goals, work methods
• Establishing boundaries for certain tasks and expectations
• Encouraging responsible risk-taking with outcomes projected so they can become learning opportunities

Consistency – This is accomplished by doing what you say you are going to do, and acknowledging when you are unable to meet a commitment. This is the ability to show consistency in your approach, attitude and ability to show commitment to your role and team. To do so one will need to apply self-restraint, develop discipline, and practice respect for others. These personal practices assist in cultivating the respect for consistent leader.

Self-Disciplineto serve our sub-ordinates, it will require intentional effort. Hence, Leader must learn to restrain emotional reaction long enough to apply reason and logic before acting in order to minimize impulsive or wrongful reaction. This becomes especially important in volatile situations. Gaining mastery over our reactions and teaching ourselves to be focused will take time and self-control.

Respect others
This factor means the follower will listen with an open mind and aim to implement what is required rather than becoming defensive or resistant to procedures or instructions. Recognise the value and worth of others which can be difficult in today’s work environment where individual accomplishment and achievement are highly sought after and rewarded. We tend to judge others quickly without giving them a chance or opportunity to show their potential. It is vital to discuss the difficulties we may feel that causes irritation or discomfort in others - leading you to becoming a caring and understanding leader.

Communication and Inter-personal Relationships: Two factors play the starring role when managing downward. These two dimensions are interrelated and dependent on each other; if one is lacking, the other will suffer. By focusing on these two critical dimensions, you can determine how effectively you are managing downward.
 

Action Plan:
Assess your leadership through the following self-evaluation:
I am motivated to lead others… :

a) Out of a need to serve others first.                   b) Primarily for self-interest.
 
 

Rate yourself now and set what level you should achieve

Low

 

High

My followers agree that I set the example for them.

    1

   2

3

  4

   5

My followers agree that I empower them.

1

2

3

4

5

My followers agree that I show consistency to commitment.

1

2

3

4

5

Write out your Action Plan for each category as to what steps you will take to achieve the set standard.

Compiled & Designed by Bip Parmar              Copyright © Lifezone Training U. K.

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