Lifezone Training
Succeeding as a New Manager for Managerial Effectiveness Registration Request

Succeeding as a New Manager for Managerial Effectiveness


Mastering Management to
Become a High Performer in Competitive Market to Win

Essentials of Management: Succeeding as a New Manager equips individuals with the skills needed for effectively adopting the role as a new manager.

Learning Objectives:

  • Helping New & Current Managers to project themselves at their very best in every situation
  • Gaining more respect, Co-operation and developing more influencing skills
  • Understanding personality types and their effectiveness in the organisation
  • Work flow, allocation and the compilation and use of management information
  • Communication channels using team briefing and a constant improvement system
  • Building a management team who are more creative, and explore better and quicker methods of doing things, increasing quality, service standards and efficiency
  • Motivating or developing people to improve their performance
  • Getting the best performance out of people for achieving today’s targets/ Standards/ output levels
  • Developing the skills necessary to drive through change management, gaining willing and enthusiastic co-operation
  • Learn how to make a positive first impression and what actions will enable you to gain respect as a new manager
  • In addition, learn how to maintain control and enhance employee productivity
  • Understand the importance of your attitude when managing others
  • Conduct a successful first meeting with employees
  • Follow five guidelines for earning respect from your employees
  • Respond appropriately to individuals who question your authority

Programme Details:


  • Projecting a Professional Image
  • Becoming Professional in Management Style & Approach
  • Building & Creating Effective Teamwork
  • Evaluating & Enhancing Process Management
  • Developing People Performance Management
  • Creating Results Based Targets and Training
  • Mastering Communications for Efficiency & Effectiveness
  • Dealing with Difficult Situations and People
  • Creating Approachability to help others to achieve
  • Better Self - Management to get BEST OUT of YOU
  • Better Management of Customer Relations
  • Change Management – coping and thriving
  • Better Goal setting and Strategy implementation
  • Creating Competitive Advantages and the Edge
  • Breaking the Glass Ceiling – Getting to the TOP
  • Dealing with Human Factors and Personality Edge
  • Developing Customer Relationships to achieve Results
  • Focus on Customer Facilitation
  • Updating to check with Competitor Progress
  • Marketing as a tool for communications
  • Building Brand – self and company
  • Developing Approachability
  • Identify and build on your fundamental strengths, virtues, and abilities

Session 1

  • Introductions
  • Concepts of Management
  • Assessment of Management Styles
  • Changing Management Behaviour
  • Exercises for assessment
  • Self-Management Tools
  • Enhancing Communication Skills
  • Understanding Non-verbal Communications
  • Assertiveness
  • Body Language Skills
  • Questioning Techniques
  • Active Listening

Session 2

  • Team-Building
  • Performance Management
  • Influencing Skills
  • Managing Change
  • Staff Development & Motivation
  • Delegation
  • Managing Time
  • Fostering Creativity
  • Personal Action Plan

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